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trying to restore my backup and its asking for a password

trying to restore my backup and its asking for a password

Posted on Sep 26, 2021 2:55 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2021 5:37 PM

If you are using iTunes to restore a backup to your phone, then you had encrypted backups enabled.


You will have to keep guessing passwords until you figure out which one you used. You get unlimited tries. The password for an encrypted backup cannot be reset.


~Lyssa

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Question marked as Top-ranking reply

Sep 26, 2021 5:37 PM in response to lei1028

If you are using iTunes to restore a backup to your phone, then you had encrypted backups enabled.


You will have to keep guessing passwords until you figure out which one you used. You get unlimited tries. The password for an encrypted backup cannot be reset.


~Lyssa

Sep 26, 2021 6:05 PM in response to lei1028

You put a password on your backup, whether you remember doing so or not. That’s the only way encrypted backups get created. Either you checked Encrypt Backup, or, if you have a company email account on your phone, your Exchange administrator required it. But either way you were prompted to enter a password - twice. However, that could have been years ago; you are only prompted the first time you made an encrypted backup, you will never be prompted again until you go to restore a backup.


When you entered the backup password if you have a Mac and have Keychain enabled you were given the option of saving the password in Keychain (this is the default). So check Keychain for it.


If you haven’t erased the phone yet you can create a new backup with a new password—>About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support


If neither of those work you get unlimited guesses, so try to guess what password you might have entered back when. If you are like most people it will be a password that you reused. And to speed up the process click to change the password and you will be prompted immediately.


Note that if you do NOT encrypt your computer backup then the backup will be incomplete; it will not include health data or passwords. iCloud backups are protected by default because they require your Apple ID and password to access, so this is not an issue for iCloud backups.

trying to restore my backup and its asking for a password

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