I can't get any apps on my new iphone
unable to get into media and purchases
error that comes up is could not sign in authenication failed
iPhone 13, iOS 15
Question marked as
User profile for user:
Matthew_J5
User level:
Community Specialist
Welcome 12KSmith,
Thanks for using Apple Support Communities.
We understand you're having trouble signing into your Apple ID. Are you able to sign in at the website Manage your Apple ID ?
If you're still having trouble, you can reset your password here: If you forgot your Apple ID password
This should help. Let us know if you have any quesitons.
Kind regards.