I have the $29/mo subscription already. Why am I being charged the $4.99/mo still? Thanks

why Am I being charged twice?

iPhone 11 Pro, iOS 14

Posted on Sep 26, 2021 7:04 PM

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1 reply

Sep 27, 2021 4:15 PM in response to edel118

Hello edel118! Thank you for participating in the Apple Support Communities.


We understand that you’re seeing an additional charge for $4.99, even though it appears that you have that service being paid for in another subscription. We'd like to look into this with you to see how we can help. 


You’re on the right track by visiting that article prior to coming to Apple Support Communities: If you see 'apple.com/bill' on your billing statement 


For this issue, we’d recommend reaching out to Apple Support to look into this further: Get Support


Make it a great day!



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I have the $29/mo subscription already. Why am I being charged the $4.99/mo still? Thanks

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