You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple watch stuck on restore screen

my Apple Watch started an update, but now its showing me a screen with a red circle and exclamation point that tells me to go to support.apple.com/watch/restore. every time I go to this website it takes me to something different, and I don't know how to fix it because no matter what the screen won't go away. I've tried force restarting it, I've tried unpairing it, I've tried erasing it on my phone, and nothing works.

Apple Watch Series 6, watchOS 7

Posted on Sep 26, 2021 10:03 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2021 5:46 PM

Hello elyssack,


Welcome to Apple Support Communities. We understand that your Apple Watch shows a red exclamation mark. We’r happy to help.


Please try the steps here: If you see a red "!" on your Apple Watch - Apple Support


If you still need help, please Apple Support here for your repair options: Apple - Support - Product Selection


Let us know if you have further questions.


Take care.

2 replies
Question marked as Top-ranking reply

Sep 27, 2021 5:46 PM in response to elyssack

Hello elyssack,


Welcome to Apple Support Communities. We understand that your Apple Watch shows a red exclamation mark. We’r happy to help.


Please try the steps here: If you see a red "!" on your Apple Watch - Apple Support


If you still need help, please Apple Support here for your repair options: Apple - Support - Product Selection


Let us know if you have further questions.


Take care.

apple watch stuck on restore screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.