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not enough free space

Hello... my old iphone was Xs 256Gb, but when I transfered data to the new iPhone 12 256 gb, there is a message not enough free space.

The support guy said that my data size in the old iphone is 279 Gb, so I have to tranfsfer the data to iPhone with 512 Gb size, and manually delete unnecessary file.


Is there any other way to solve the problem?



Thank you..


[Email Edited by Moderator]

Windows, Windows 10

Posted on Sep 27, 2021 2:35 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2021 2:41 AM

It is obvious a 256Gb disc cannot store 279GB.


This indicates you have iCloud enabled on your XS. I would recommend the following.

  1. Restore from iCloud Backup --> Restore or set up your device from an iCloud backup - Apple ...
  2. Restore from iTunes backup --> Restore your iPhone, iPad, or iPod touch in iTunes on PC ...


After the restore process enable iCloud on you device. If you turn on Messages in iCloud & iCloud Photos, your content is automatically stored in iCloud and is available on all devices that use the same Apple ID


2 replies
Question marked as Top-ranking reply

Sep 27, 2021 2:41 AM in response to Mediazas

It is obvious a 256Gb disc cannot store 279GB.


This indicates you have iCloud enabled on your XS. I would recommend the following.

  1. Restore from iCloud Backup --> Restore or set up your device from an iCloud backup - Apple ...
  2. Restore from iTunes backup --> Restore your iPhone, iPad, or iPod touch in iTunes on PC ...


After the restore process enable iCloud on you device. If you turn on Messages in iCloud & iCloud Photos, your content is automatically stored in iCloud and is available on all devices that use the same Apple ID


not enough free space

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