Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone is locked, I cannot remember my screen password. Would you please support me to access my phone/password

my iphone is locked, I cannot remember my screen password. Would you please support me to access my phone/password

iPhone 12 Pro Max, iOS 14

Posted on Sep 27, 2021 3:13 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2021 3:15 AM

If you have forgotten your Screen Time passcode

Use this link to reset your passcode If you forgot your Screen Time passcode - Apple Support



If you are unable to reset Screen Time passcode from the this-> link then, you will need a computer. If you don't have one, borrow from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


3 replies
Question marked as Top-ranking reply

Sep 27, 2021 3:15 AM in response to mushtariy

If you have forgotten your Screen Time passcode

Use this link to reset your passcode If you forgot your Screen Time passcode - Apple Support



If you are unable to reset Screen Time passcode from the this-> link then, you will need a computer. If you don't have one, borrow from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Sep 27, 2021 3:16 AM in response to mushtariy

Regarding your data, If…

  1. You have an iCloud or iTunes backup, I am sorry there is no use of a backup because if you restore from your backup your Screen Time Passcode will be back. 
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there
  4. You have uploaded some of it Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc)
  5. You have not imported nor you have synced nor uploaded your data to cloud drives prior to forgetting the Screen Time passcode then I am sorry, all your data is lost.


Sep 27, 2021 3:16 AM in response to mushtariy

Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), and keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone/iPad:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

Or, watch this support video about the same matter (for both iPhone and iPad):

https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

my iphone is locked, I cannot remember my screen password. Would you please support me to access my phone/password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.