Ipad's screen
Why my ipad's screen still black when I press the power button or the home button, the screen just lights up but I can't see anything on the screen
iPad Air 3, iPadOS 15
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Why my ipad's screen still black when I press the power button or the home button, the screen just lights up but I can't see anything on the screen
iPad Air 3, iPadOS 15
Then it is for you need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.
Failing that,
You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Hardware Repair and Device Performance support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
OR
Call contact Apple via the support numbers found in the link bekow.
Contact - How to Contact Us - Apple
Tap the link below.
https://www.apple.com/contact/
Best of Luck to You!
Then it is for you need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.
Failing that,
You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Hardware Repair and Device Performance support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
OR
Call contact Apple via the support numbers found in the link bekow.
Contact - How to Contact Us - Apple
Tap the link below.
https://www.apple.com/contact/
Best of Luck to You!
sushi192 wrote:
Why my ipad's screen still black when I press the power button or the home button, the screen just lights up but I can't see anything on the screen
If iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
After any iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset of your Apple mobile device.
For older iPad models with a Home button, do a simple hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.
Good Luck!
Thank you for your answer but I’m in Vietnam and we don’t have any Apple store here, I just book a call with apple support tomorrow and I will ask about it. I had this problem when I update my ipad to ipados 15, I think it’s the software problem but I’m very upset about it
Yes, I already hold the home button and the power button, I saw my ipad’s screen lights up but I can’t see what was on the screen, I can’t see the Apple logo too, the screen just lights up
Thanks for your answer but I can’t find that on apple support website!
What can’t you find? The embedded links (coloured blue) link directly to the relevant support articles. Just tap on the link.
Ipad's screen