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Ipad's screen

Why my ipad's screen still black when I press the power button or the home button, the screen just lights up but I can't see anything on the screen

iPad Air 3, iPadOS 15

Posted on Sep 27, 2021 5:45 AM

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Question marked as Best reply

Posted on Sep 27, 2021 6:05 AM

Then it is for you need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair and Device Performance support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

7 replies
Question marked as Best reply

Sep 27, 2021 6:05 AM in response to sushi192

Then it is for you need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair and Device Performance support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

Sep 27, 2021 6:46 AM in response to sushi192

sushi192 wrote:

Why my ipad's screen still black when I press the power button or the home button, the screen just lights up but I can't see anything on the screen


If iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

Sep 27, 2021 6:00 AM in response to sushi192

After any iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset of your Apple mobile device.


For older iPad models with a Home button, do a simple hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.



Good Luck!

Ipad's screen

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