Trading in an old iPhone
If I was to trade in and iPhone 11 with minor scratches on the sides with you accept it for the price it says?
iPhone 11, iOS 14
User profile for user:
mingoslkd
User level:
Community Specialist
Hi Sharla,
Thanks for using Apple Support Communities! See see you have a question about trading in an iPhone with minor scratches, and we'd like to do what we can to help.
This page has the information about trading in your iPhone:
If you're not located in the United States, you'll either change to your country using a message in the upper bar above, or change the country at the bottom right of the page.
Note one of the footnotes at the bottom of the page:
"Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. Not all devices are eligible for credit. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made."
For additional questions, contact Apple Online Sales Support:
Contacting Apple - Apple Online Store
Take care!