iOS apps keep crashing on iPhone 12 mini

I just got a new phone from work but some apps just crash on start.


primarily this concerns apps that I have downloaded from AppStore.


I have tried the following:

  • latest version of the appa
  • restarting the phone
  • closing all apps so there can be no conflicts


why are there still issues? I have reached out to the developers, but they have no clue.


regards, Carolina

iPhone 12 mini, iOS 14

Posted on Sep 27, 2021 11:39 AM

Reply
2 replies

Sep 28, 2021 11:49 AM in response to Carrolina12

Greetings Carolina12, 


We’ll be glad to help out t in Apple Support Communities. 


Closing, reopening the apps and restarting your iPhone were really good steps to try. In the article If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open has a couple more things you can try.


You mentioned this is a work iPhone. If you are still having trouble with the same apps, reach out to the technical person in charge of setting up the iPhones to be sure there aren’t any settings in place preventing the apps from working.


Reach back out if you still need help.



Have a great day!

Sep 28, 2021 1:34 PM in response to Chris_C1

Yes I did try all of that, but nothing worked. I contacted the app developer who replied that they have issues with apps on IPhone 12 crashing randomly.


However, the solution was to reinstall the app, but that did not work the first time I tried it.


My own personal thought is that it has to do with the Bluetooth data transfer when setting up my new iPhone 12 mini. The app must have some kind of setting/bug/error that make it incompatible with the new improved hardware. Maybe the app still thought that it was opened by an IPhone 8, but wasn’t and decided to crash. My very amateurish guess:)

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iOS apps keep crashing on iPhone 12 mini

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