Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ive lost my files on my macbook pro, want to take it to an apple store

ive lost my files on my macbook pro, want to take it to an apple store

MacBook Pro 13″, OS X 10.10

Posted on Sep 27, 2021 1:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2021 3:20 PM

welliver1810 wrote:

ive lost my files on my macbook pro, want to take it to an apple store


Verify you are logged into the correct account from the  in the upper left drop down.


You can call your local store and see if you can walk in for assistance



Find a Store - Apple

or

Call Customer Support (800) MY–APPLE (800–692–7753)




Similar questions

2 replies
Sort By: 
Question marked as Top-ranking reply

Sep 27, 2021 3:20 PM in response to welliver1810

welliver1810 wrote:

ive lost my files on my macbook pro, want to take it to an apple store


Verify you are logged into the correct account from the  in the upper left drop down.


You can call your local store and see if you can walk in for assistance



Find a Store - Apple

or

Call Customer Support (800) MY–APPLE (800–692–7753)




Reply

Sep 27, 2021 2:34 PM in response to welliver1810

Under what circumstances did you lose your files? Damage or an inadvertent click or something. Files being mistakenly deleted is a different situation that actual system damage or failure. Why do you feel you need Apple to intervene for lost files?

Reply

ive lost my files on my macbook pro, want to take it to an apple store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.