FaceTime
There is only one contact that I cannot FaceTime I don’t know what’s going on I reset my phone they reset their phone. FaceTime is on their FaceTime is on so I don’t know what’s going on this is ridiculous
User profile for user:
Sharon_419
User level:
Community Specialist
Hey eddieejc43,
Thank you for using the Apple Support Communities! We understand you're unable to call a specific contact via FaceTime. We want to help!
There are a few questions we have to help isolate this further towards a solution.
- Can you receive calls from this specific contact?
- Does this happen no matter the network you're connected to?
- Are you attempting a FaceTime audio call or FaceTime video call?
- Which device's are you using and which iOS are they running under Settings > General > About?
- What's the error you receive when you try calling the contact?
- Did you try deleting the contact and creating a new contact for them? If not, give that a go too.
Keep us posted.
Regards.