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letong160 Author

Level 1

4 points

Excuse me, is this an email from a scammer? Is it a phishing?

I got an email after I purchase a new iPhone. It says "We need to verify your order information", requiring me to provide a digital copy of my credit card or bank statement. Does Apple require customers to provide that information? It has my order Number above, I don't understand it is true or phishing? I didn't see any condition similar to mine while I research in Google.

Hopefully the quick response, thanks!

[Image Edited by Moderator to Remove Personal Information]

Posted on Sep 28, 2021 5:19 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Sep 28, 2021 8:18 AM

Ignore it, and NEVER give any personal info to anyone.

Rest assured that Apple will never ask you to send a copy of your credit card or bank statement.

See this support article:--> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Regards

Giulio

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Excuse me, is this an email from a scammer? Is it a phishing?

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