LaunchPad automatically reset

I still have this issue with Big Sur. Has happened several times and most recently with 11.6

https://discussions.apple.com/thread/250819564?login=true


Have been unable to get this resolved permanently. Happens unpredictably.

MacBook Pro 15″, macOS 11.6

Posted on Sep 28, 2021 6:12 AM

2 replies

Sep 29, 2021 7:16 AM in response to Community User

Hi there ExaSamer,


We understand after sorting and organizing your apps in LaunchPad, they revert to the original layout after restarting your MacBook Pro. We're glad you've taken the time to connect with us here in Apple Support Communities, and we can provide some guidance.


To begin, does the issue persist when your MacBook Pro is in safe mode? Learn how to use safe mode from this support article:


How to use safe mode on your Mac


Next, have you had the chance to test the issue in a new user account? If not, give that a try and let us know your results. The support article below provides step-by-step instructions for creating a new user account:


Set up users, guests, and groups on Mac


If the issue persists, you'll want to connect with Apple Support directly for more help. This link will help you get started:


Contact Apple Support


Take care.

Oct 3, 2021 5:55 AM in response to Sparks0829

Yes the issue persists in safe mode


Why would this issue exist for a new user? They would have no launchpad preferences set and as such should just be the default.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

LaunchPad automatically reset

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