You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

forgot the password on my old iPhone 6s, got locked out

I forgot the password and I wanted to hand down to my daughter so she could use it as a musical player and camera. How do I go about unlocking it and wiping out old pictures to free up some space on it?




[Personal Information Edited by Moderator]

iPhone 6s

Posted on Sep 28, 2021 8:02 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2021 8:49 PM

Hi Cheque2681,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot :-)


Wondering if you have a back-up of any data on the phone that you may want to keep ?


Apple support have articles online that (1) outline the steps to unlock your iPhone,

and (2) get it ready for someone else to use:


If you forgot your iPhone passcode:

you need to use a computer to put your iPhone in recovery mode.

This process deletes your data and settings, including your passcode,

giving you access to set up your iPhone again.

https://support.apple.com/en-us/HT204306


You might like to check out this article:

What to do before you sell, give away, or trade in your iPhone, iPad or iPod touch:

https://support.apple.com/en-us/HT201351


And ... To Turn on and set up the iPhone again:

Turn on and set up iPhone:

(NB You can choose the iOS version at the top of the page, for accurate info)

https://support.apple.com/en-au/guide/iphone/iph1fd7e482f/ios


Hope this helps you :-)

1 reply
Question marked as Top-ranking reply

Sep 28, 2021 8:49 PM in response to Cheque2681

Hi Cheque2681,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot :-)


Wondering if you have a back-up of any data on the phone that you may want to keep ?


Apple support have articles online that (1) outline the steps to unlock your iPhone,

and (2) get it ready for someone else to use:


If you forgot your iPhone passcode:

you need to use a computer to put your iPhone in recovery mode.

This process deletes your data and settings, including your passcode,

giving you access to set up your iPhone again.

https://support.apple.com/en-us/HT204306


You might like to check out this article:

What to do before you sell, give away, or trade in your iPhone, iPad or iPod touch:

https://support.apple.com/en-us/HT201351


And ... To Turn on and set up the iPhone again:

Turn on and set up iPhone:

(NB You can choose the iOS version at the top of the page, for accurate info)

https://support.apple.com/en-au/guide/iphone/iph1fd7e482f/ios


Hope this helps you :-)

forgot the password on my old iPhone 6s, got locked out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.