IPhone 13 Pro sending HTML script block instead of images to Android users

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IPhone 13 Pro sending HTML script block instead of images to Android users

I just upgraded to an iPhone 13 Pro from my 12 and just yesterday my phone stopped sending images of any kind (from the phone, screenshots, etc) to anyone with an Android phone. Instead it sends them a block of code with an IMG SRC snippet in it. I’ve checked all my message settings, my MMS is on, I’ve rebooted the phone and after a full reboot can sometimes send one photo properly and then people start receiving this code block again. Thoughts?

iPhone 13 Pro, iOS 15

Posted on Sep 28, 2021 2:28 PM

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Answer 1

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green500

Community Specialist

Sep 29, 2021 11:16 AM in response to SonicAlligator

Hello SonicAlligator,

Welcome to Apple Support Communities. We understand that your MMS messages show code instead of the images. We’re happy to point you in the right direction.

We recommend contacting your wireless carrier. MMS and SMS are carrier features and the carrier will be able to assist you in coming to a resolution. Here’s additional information on messages here: What is the difference between iMessage and SMS/MMS? - Apple Support

Let us know if you have further questions.

Take care.

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IPhone 13 Pro sending HTML script block instead of images to Android users

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