how do I do a factory reset on my 2011 macOS high Sierra 10.13.6?
how do I perform a factory reset on my 2011 macOS high Sierra 10.13.6?
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Hello dinabea,
This Apple Support article discusses what you will need to do to erase and return your device to factory settings. This is not just for selling your device. These steps must be done before you erase the hard drive for the full factory reset to be successful.
What to do before you sell, give away, or trade in your Mac - Apple Support
When you get to the last step, about erasing the hard drive, you will want to follow the Intel-based Mac instructions since your device is from 2011.
I hope this helps.
