Problems with zoom function and face mask unlock iOS 15

Question

Level 1

5 points

Problems with zoom function and face mask unlock iOS 15

Hi, I'm experiencing issues since upgrading to iOS 15 on my iPhone X with the pinch zoom function - it just freezes or won't shrink back after zooming in. This is happening across different apps including Safari, Mail and Google Maps. My wife has noticed this issue too on her iPhone XR.

Google Maps completely locked up on me this morning after zooming in. The software totally froze and i couldn't close the app or even hold down the side buttons to reboot it. The phone eventually rebooted itself after a few minutes.

Also I've been noticing my Watch has been randomly opening my phone using face mask mode without me holding the phone up to my face.

Is anyone else experiencing these issues?

iPhone X, iOS 15

Posted on Sep 29, 2021 1:49 AM

Answer 1

SravanKrA

Level 10

454,168 points

Sep 29, 2021 1:55 AM in response to embo8

embo8 wrote:

Also I've been noticing my Watch has been randomly opening my phone using face mask mode without me holding the phone up to my face.

Your Apple Watch needs to be on your wrist and unlocked.
You need to be wearing a mask that covers your mouth and nose, or sunglasses or ski goggles that cover your eyes.

Answer 2

embo8 Author

Level 1

5 points

Sep 29, 2021 2:03 AM in response to SravanKrA

Thanks but the problem is that it's unlocking my phone without me wanting it to, which is a security issue. This means it could be unlocked at any time.

Problems with zoom function and face mask unlock iOS 15

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