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My iPad Pro is charging very slowly what could it be

Should I get a new charging cord or get a new battery my iPad Pro is charging very slowly

iPad Pro 12.9-inch Wi-Fi, Cellular

Posted on Sep 29, 2021 2:24 AM

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Posted on Sep 29, 2021 3:00 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPad won't charge - Apple Support, I suggest that you contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device (along with your charger+cable) inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Sep 29, 2021 3:00 AM in response to Bstepp11

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPad won't charge - Apple Support, I suggest that you contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device (along with your charger+cable) inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

Sep 29, 2021 3:48 AM in response to Bstepp11

Are you describing a change in established behaviour? Has the Power Adapter been used before - and charging previously been as expected?


Be aware that most models of iPad require a Power Adapter rated at a minimum of 10-12W to reliably charge. Many iPhone Power Adapters are rated at only 5W, this being inadequate to charge an iPad. If using a 5W Power Adapter, if charging occurs at all, charging will be very slow.


Assuming that your Power Adapter is suitable from charging your iPad, these support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


My iPad Pro is charging very slowly what could it be

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