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remyray3 Author

Level 1

4 points

iTunes

Keep getting message your account has been disabled in the App Store and iTunes what do I do

iPhone 12, iOS 14

Posted on Sep 29, 2021 8:56 AM

Top-ranking reply

Limnos

Level 10

419,887 points

Posted on Sep 29, 2021 9:03 AM

Hello,

Apple says if you see this message (or one saying, "You cannot login because your account has been locked" ), "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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iTunes

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