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i can’t download the ios 14.8 on my iphone 7 i did my backup and bought storage what’s the problem ?

it won’t let me download ios 14.8 , i did my backup and bought storage and it still won’t let me it says , “an error occurred , software update failed”

iPhone 7, iOS 14

Posted on Sep 29, 2021 9:59 AM

Reply
10 replies

Sep 29, 2021 10:05 AM in response to iiamray__

What was your previous iOS? You can only update to iOS 14.8 if you were running iOS 14.5-14.7 and declined an offer to upgrade to iOS 15.


Click on a link below for full instructions about how to update with wi-fi or 5G (see: Use 5G with your iPhone

https://support.apple.com/HT211828), or using a computer if you have storage or connectivity issues.


Update your iPhone, iPad, or iPod touch. Click here --> https://support.apple.com/HT204204


Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY



An alternative is you were running beta software need to unenroll from the beta program.


Unenroll Your Devices [all kinds] to Stop Receiving Public Betas - https://beta.apple.com/sp/en/betaprogram/unenroll - select the correct OS version.

Sep 29, 2021 2:51 PM in response to iiamray__

You don't have enough free space to download an update. For iOS 14.8, you'll need 3+GB of free space. To go to iOS 15, you'll need at least 6GB of free space.


When you bought storage, you did not add space to your phone. iPhone memory cannot be increased. The storage you bought is iCloud Storage, which permits you to sync more data with iCloud, but again, will NEVER increase the space on your phone.


You are going to have to delete things from your phone you don't need or use. This can include apps, photos, music, videos, movies, messages, files, email.


You can if you want connect your phone to your computer and update it using iTunes

i can’t download the ios 14.8 on my iphone 7 i did my backup and bought storage what’s the problem ?

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