Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
my ios 15 facetime audio don’t work, i can’t hear the person i’m on facetime with. What do i do?
iPhone XR, iOS 15
I am Deaf in one ear and I was having the same issue. My settings in accessibility were "Mono Audio" toggled On and "Balance" set all the way to the Right.
I found that choosing mono audio was fine but if the balance was set all the way to the Right, when I received a FaceTime call, it would not play sound. All the way to the Left and in the middle were fine.
Hope it helps.
My daughter has the same problem. Works fine on her iPad but has iPhone 13 mini and did the software upgrade and this has caused the audio problem. Her friends can hear her but she cannot hear them. The issue cannot be related to her microphone setting… what are settings for the speakers… we’ve tried the audio playing on the iPhone and also Bluetooth headphones - both not working
Hello ~ What would be your solution for the original posters question? That’s what I am trying to help with and if you don’t have a solution but a problem yourself go to upper right and click on post and start your own thread. Take a look here for a possible solution to your problem:
If you hear no sound or distorted sound from your iPhone ...
If you need further assistance go to the upper right hand corner and click on Get Support
~Katana-San~
Not really helpful as it is not that friends cannot her her - she cannot hear them. Speaker related rather than microphone related
This worked for me…. Good Luck
Thank you @SimplyTheTick! I had tried everything and that finally worked!
Mine was the same because I only have my right AirPod and it was being strange. I changed it and it started working again. Thanks for your help! You saved me a mental breakdown haha.
Great! Happy it helped :)
Omg you saved my life! Thank you so much !!
:)
Thank you so much… I was at my wits end but took your fix and voila…. Yay success …Merry Christmas xx
Should have said….thanks to SimplytheTick….. all sorted xx
did you ever get it to work ? i’m having the same exact problem.
my ios 15 facetime audio doesn’t work, i can’t hear the person i’m on facetime with.
