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my ios 15 facetime audio doesn’t work, i can’t hear the person i’m on facetime with.

my ios 15 facetime audio don’t work, i can’t hear the person i’m on facetime with. What do i do?

iPhone XR, iOS 15

Posted on Sep 29, 2021 7:01 PM

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14 replies

Oct 13, 2021 4:04 PM in response to niyahdk

I am Deaf in one ear and I was having the same issue. My settings in accessibility were "Mono Audio" toggled On and "Balance" set all the way to the Right.


I found that choosing mono audio was fine but if the balance was set all the way to the Right, when I received a FaceTime call, it would not play sound. All the way to the Left and in the middle were fine.


Hope it helps.

Oct 7, 2021 10:49 PM in response to niyahdk

My daughter has the same problem. Works fine on her iPad but has iPhone 13 mini and did the software upgrade and this has caused the audio problem. Her friends can hear her but she cannot hear them. The issue cannot be related to her microphone setting… what are settings for the speakers… we’ve tried the audio playing on the iPhone and also Bluetooth headphones - both not working

Oct 13, 2021 4:45 PM in response to Niblet10

Hello ~ What would be your solution for the original posters question? That’s what I am trying to help with and if you don’t have a solution but a problem yourself go to upper right and click on post and start your own thread. Take a look here for a possible solution to your problem:


If you hear no sound or distorted sound from your iPhone ...


If you need further assistance go to the upper right hand corner and click on Get Support


~Katana-San~

my ios 15 facetime audio doesn’t work, i can’t hear the person i’m on facetime with.

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