Identity verification message
Hi there - I keep getting this message on my phone. I do not recognize this website. Is there virus on my phone? What would I need to do to get rid of this message? Thank you!
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User profile for user:
Nicholas_B2
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Community Specialist
Hi mahrukh66,
Thanks for reaching out using Apple Support Communities. Here to help.
We understand you are receiving an alert on your device regarding verifying a server identity.
We understand the concern messages like this cause and will do what we can to help you identify the source.
Typically, these messages are related to email accounts enabled on your device. The error occurs when the Mail app cannot verify the identify of an account connected to your iPhone. We would suggest a few things to clear this up.
First, make sure your iPhone is updated to the latest software version. You can check for updates in Settings > General > Software Update.
Next, check the accounts that are set up for Mail and Calendar services in your iPhone Settings. This will be found in Settings > Mail > Accounts. You may also want to check in Settings > Calendar > Accounts. Check for any unfamiliar accounts, or if any accounts are alerting that they need to be reconnected. The link below will assist with accessing these settings.
Set up mail, contacts, and calendar accounts on iPhone
Hope this helps! Take care for now.