What can I do to get Apple Help on the phone when HELP won’t take the serial number of have in my Apple Menu. I have tried many times. It is not a matter of confusing 0 and o. What can I do?
MacBook Pro 13″, macOS 10.13
If you believe the information shown for your product is incorrect, you can submit your proof of purchase online
Your sales receipt is needed for Apple’s Limited Warranty, AppleCare Protection Plan, and AppleCare+ validation, so be sure to keep it in a safe place. Apple’s Limited Warranty is the same whether or not you register.
Apple Help asks me for my serial number, but it won’t accept the one I have in
