I just got a brand new macbook pro m1 yesterday, and today I tried cleaning the screen with some wet tissues. After I did that, these blue mark sort of things appeared on my screen and are visible in light or when the display is off. How do I get rid of them?
MacBook Pro 13″, macOS 11.5
To determine the damages and cost to repair the screen (liquid/chemical
you may need to return to the Apple store or official authorized reseller.
• Apple - Find Locations - Location Selector
https://locate.apple.com/findlocations
• Genius Bar Reservation and Apple Support Options - Apple
https://www.apple.com/retail/geniusbar/
[see 'hardware - link' button for repair]
• Apple Repair and Repair Status Check - Official Apple Support
https://support.apple.com/repair
To determine the damages and cost to repair the screen (liquid/chemical
you may need to return to the Apple store or official authorized reseller.
• Apple - Find Locations - Location Selector
https://locate.apple.com/findlocations
• Genius Bar Reservation and Apple Support Options - Apple
https://www.apple.com/retail/geniusbar/
[see 'hardware - link' button for repair]
• Apple Repair and Repair Status Check - Official Apple Support
https://support.apple.com/repair
Hi,
Yet another staingate issue?
You'd better cleaning MacBook Pro screen with cleaning cloth which comes with MacBook Pro, though you should contact Apple Support and ask about it.
there were no cleaning cloths that came with this macbook pro, but I do have a few cleaning cloths from my speedcudes(enthusiast rubik's cubes made for competetive solving), weirdly enough. Would those work? They have this soft texture like a really thin blanket
A determining factor would chemicals & liquids contained in 'Wet Tissues.'
• How to clean your Apple products - Apple Support (portable/screen)
https://support.apple.com/en-us/HT204172#portables
Apply sparsely, any spray or liquid carefully, to the clean microfiber cloth;
so nothing actually wet gets into portable mac; a little can be too much.
"To clean the Screen on your MacBook, MacBook Pro, or MacBook Air, first
shut down the computer and unplug the power adapter. Dampen a soft,
lint-free cloth with water only, then use it to clean the computer's screen."
"To clean hard-to-remove smudges, you can moisten the cloth with a 70-
percent isopropyl alcohol (IPA) solution."
A few mac-centric product resellers have non-destructive screen cleaners.
..an Example from one; may be useful on quality displays & high-cost optics..
• Photodon® Ultra Screen and Lens Cleaner
(reseller specializes in various display protectors, cleaners, & related products)
[Use 'microfiber cloth' slightly damp with water. If is dust present, don't rub it in.
Washable 'quality' microfiber cloths, should be carefully laundered before reuse]
My recommendation still is genius service inspection & official opinion/options.
Blue stains on screen
