How does it work if I already subscribe to Apple tv, does is simply add three free months to my account?

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Level 1

5 points

How does it work if I already subscribe to Apple tv, does is simply add three free months to my account?

I'm being offered three months of Apple tv because of a recent purchase, and I already subscribe. Does accepting this offer simply add three free months to my existing account? It seems like it wants me to start over, and I don't want to open another account.

iMac 21.5″, macOS 10.14

Posted on Sep 30, 2021 6:06 AM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

140,378 points

Sep 30, 2021 6:30 AM in response to Sulang

If you haven’t redeemed for an extended free trial before, and you have (had) a paid Apple TV+ subscription, then contact the Apple Support staff for assistance. The standard redeem procedure won’t show a redeem button to current or previous subscribers. You’ll need the assistance, if it this is possible. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

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Answer 2

chip198

Level 1

8 points

Oct 8, 2021 6:39 AM in response to Sulang

I just tried to get the same extension on my current contract and was told: "So I would like to tell you that you can't redeem this offer on the same id if you already have running subscription." The alternative offered was to open another Apple ID. Hope this helps.

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Answer 3

Sulang Author

Level 1

5 points

Sep 30, 2021 6:33 AM in response to Sulang

Thanks...will follow through with your suggestion.

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How does it work if I already subscribe to Apple tv, does is simply add three free months to my account?

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