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Hi my ipad can't be connected ,asking to connect to iTunes how do I do this 🙃

My ipad is saying can't connect go to iTunes, but how can I if ipad can't open thanks

Posted on Sep 30, 2021 6:38 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2021 6:41 AM

connect it by cable to a computer and read

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support


if you don't own a computer then you will have to use a computer from a friend/relative/public lib or computer store

2 replies

Sep 30, 2021 6:41 AM in response to lizmcshane

The nature of your problem is unclear - however, I infer from your description that you may be seeing a prompt to restore your iPad:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Hi my ipad can't be connected ,asking to connect to iTunes how do I do this 🙃

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