I need to update my iPhone before activating it

51antonio Said:

"need to update my new phone before it gets restored: tryin to activate my new phone but need the new update"

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Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

Hey 51antonio,

We see that you need to update your iPhone before activating the device, and we'd like to help!

It looks like you already checked out the right article for this. Did you try all the recommended steps from that article? What exactly happens when you try to update your iPhone? Do you get an error? If yes, what error do you get?

The more information you can provide us, the better we can assist you.

Cheers!

sirisha98 Said:

"I am having the same issue, does anyone know how to proceed . I followed what was given in the steps but did not work ."

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See as mentioned in my above reply.

I am having the same issue, does anyone know how to proceed . I followed what was given in the steps but did not work .