Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My air pods are not connecting

why are my air pods not connecting


Posted on Sep 30, 2021 3:34 PM

Reply
Question marked as Best reply

Posted on Sep 30, 2021 3:38 PM

Try and reset the AirPods and then pair them back again with your iPhone. Procedure is below:

How to reset your AirPods and AirPods Pro

You might need to reset your AirPods if they won't charge, or to fix a different issue.

Helpful articles

  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case.
  4. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the "i" icon  next to your AirPods. (If you don't see your AirPods in Settings > Bluetooth, just go to the next step.)
  5. Tap Forget This Device, and tap again to confirm.
  6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.*
  7. Reconnect your AirPods: With the lid open, place your AirPods close to your device. Follow the steps on your device's screen.


Axel F.

1 reply
Question marked as Best reply

Sep 30, 2021 3:38 PM in response to jamair128

Try and reset the AirPods and then pair them back again with your iPhone. Procedure is below:

How to reset your AirPods and AirPods Pro

You might need to reset your AirPods if they won't charge, or to fix a different issue.

Helpful articles

  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case.
  4. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the "i" icon  next to your AirPods. (If you don't see your AirPods in Settings > Bluetooth, just go to the next step.)
  5. Tap Forget This Device, and tap again to confirm.
  6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.*
  7. Reconnect your AirPods: With the lid open, place your AirPods close to your device. Follow the steps on your device's screen.


Axel F.

My air pods are not connecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.