Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad screen is frozen. Will not accept thumb print or pass code. Siri is not set up. How can I open the iPad?

My iPad is frozen. It will not accept thumb print or pass code. Siri is not set up. How can I open the uPad? The iPad is fully charged. I. Want to reboot, cannot slide the icon

button to off.

Posted on Sep 30, 2021 4:21 PM

Reply
Question marked as Best reply

Posted on Sep 30, 2021 10:44 PM

Try and Force restart iPad


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button and keep it pressed until Apple logo appears, release the button.



Axel F.

4 replies

My iPad screen is frozen. Will not accept thumb print or pass code. Siri is not set up. How can I open the iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.