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My husband passed away and I was going to give his iPad to my son. I watched some videos and managed to unlock it without his code, but now it wants his Apple ID and password, I know the ID, but not the password. I need help to resolve this.

I am trying to figure out how to get into my deceased husband’s iPad, I got the sign in code unlocked, but have no idea what is password is for his Apple ID. I need help with this.

iPad Pro 10.5-inch, Wi-Fi

Posted on Sep 30, 2021 5:05 PM

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Question marked as Best reply

Posted on Sep 30, 2021 5:11 PM

If you have access to the email account associated with his Apple ID, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If necessary, if he is the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -

2 replies
Question marked as Best reply

Sep 30, 2021 5:11 PM in response to LowcountryJudi

If you have access to the email account associated with his Apple ID, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If necessary, if he is the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -

My husband passed away and I was going to give his iPad to my son. I watched some videos and managed to unlock it without his code, but now it wants his Apple ID and password, I know the ID, but not the password. I need help to resolve this.

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