Memoji/Animoji not syncing from iOS 15 to Macbook Air or Mac Mini Big Sur

Question

Level 1

18 points

Memoji/Animoji not syncing from iOS 15 to Macbook Air or Mac Mini Big Sur

Has anyone run across the issue where when you are in iMessage, your memoji/animoji is showing on your iPhone/iPad running iOS 15 but when you are on your mac mini/mac air, your memoji/animoji does not show up. Now here is the kicker. If I create the memoji/animoji on my macbook/mac mini, it shows up on my iPhone and iPad but not vice versa. I'm wondering if this is because big sur and iOS 15 are not liking each other in this respect. Any thoughts, suggestions, ideas would be helpful. Thank you in advance.

Running Big Sur 11.6 M1 Chip on mac mini and macbook air and iOS 15 on iPhone Pro 12 and iPad Air 4th Gen.

MacBook Air 13″, macOS 11.6

Posted on Sep 30, 2021 7:39 PM

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Answer 1

jdo_apple

Community Specialist

Oct 1, 2021 2:04 PM in response to mo3reece

Hello mo3reece,

We would like to see how we can help you with Memoji on your Mac. If you want your Memoji on all of your compatible devices, you need two-factor authentication enabled for your Apple ID, and you need to be signed into iCloud with the same Apple ID on all the devices. You also need to have iCloud Drive turned on. Go to Settings > [Your Name] > iCloud > iCloud Drive. For more information visit: Use Memoji on your iPhone or iPad Pro

Cheers!

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Answer 2

jdo_apple

Community Specialist

Oct 1, 2021 3:06 PM in response to mo3reece

Hello mo3reece,

Thanks for getting back to us. As this is a peer to peer forum, we always want to let you and anyone else know all the settings needed to succesfully use a feature. Were you also able to check iCloud Drive on all devices? If you would like more direct support, you can always reach out to Apple at: Get Support

Cheers!

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Answer 3

mo3reece Author

Level 1

18 points

Oct 1, 2021 2:31 PM in response to jdo_apple

😀 Clearly this is an automated response. Your system scanned Memoji and said this is the right response. Clearly if this was a live person responding to my message you would know that I have 2 factor on by what I said in my response. But oh well thanks automation but that was not the correct response.

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Answer 4

mo3reece Author

Level 1

18 points

Oct 1, 2021 3:17 PM in response to jdo_apple

I have a ticket out with them. Thank you.

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Memoji/Animoji not syncing from iOS 15 to Macbook Air or Mac Mini Big Sur

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