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I was just sent an email stating there is an issue with my payment information. What’s up.

iPad, iPadOS 14

Posted on Oct 1, 2021 5:34 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2021 8:03 AM

May be real, may not be.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to verify the service the message is telling you to use. In this case, use the method below to see if your payment information has a problem (in red).


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266




1 reply
Question marked as Top-ranking reply

Oct 1, 2021 8:03 AM in response to Gunnerz75

May be real, may not be.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to verify the service the message is telling you to use. In this case, use the method below to see if your payment information has a problem (in red).


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266




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