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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
I have a valid subscription…
but when I try to continue season 2 of Ted Lasso for example it’s my giving me the 2 options of “Play free episode” or “Start free trial”.
I’ve “reset Apple TV” in the settings and also signed out and back in. Still nothing. It’s fine on my other devices except this one that I tried today on my Samsung TV.
Any advice please?
UE55MU6400,
I get the same thing. Typically I have to log out and log back in to make it go away. I am using Windows 10 and a chrome based browser. That along with the ****** UI and constantly having to answer security questions just to log in is steering me towards cancelling and just pirating what I want to see if Apple can't fix their crap.
I get the same thing. Typically I have to log out and log back in to make it go away. I am using Windows 10 and a chrome based browser. That along with the ****** UI and constantly having to answer security questions just to log in is steering me towards cancelling and just pirating what I want to see if Apple can't fix their crap.
When you do everything right and it still doesn’t work as it should, then I would suggest to contact an expert from the the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
I’ve logged in and out and reset the app about 3 times! All my other devices work perfectly, just this one is causing me a problem and it’s the first time I’ve used the app on the TV.
Subscribed to Apple TV but app still asking for free trial
