Sound problems with Zoom

Updated my iPad and found I was having problems with Zoom calls, I couldn’t hear and my mike wasn’t working either after some testing if various different combinations we finally worked out the problem only occurred when the power cable was plugged in. I was resting my iPad in a metal music stand not sure if that made a difference. Has anyone else experienced the same issue

iPad, iPadOS 14

Posted on Oct 1, 2021 9:48 AM

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Oct 2, 2021 9:53 AM in response to Crazygardner

Hello Crazygardner,



We see you're having some issues with audio on Zoom calls, and we'd be happy to help.



It sounds like you were able to get things isolated down a bit, which is always good to see.


As you noted it happened when it was plugged in, we'd recommend trying a different cable and power adapter, if possible.


Did you have a chance to try testing things out with the iPad not on the metal stand? That could help to isolate it down further as well.


In addition, you could try the suggestions from here, if you still have issues: If the microphones on your iPad aren't working



Take care.

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Sound problems with Zoom

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