So, I tried to upgrade to the premium and ad free service. Apple store says I am subscribed to it, but the app says I’m still on the free plan. I click on the subscribe button on the app, it says I am already subscribed. What am I doing wrong to make the subscription not work?
iPhone XR, iOS 14
Hello Calebneedshelp,
Welcome to Apple Support Communities. We understand that your app purchase isn’t showing in the app. We’re happy to help.
Please check here to ensure that the this shows in your purchase history: See your purchase history for the App Store, iTunes Store, and more - Apple Support If it does and still not showing in the app, please use the steps here to contact the developer: How to contact an app developer - Apple Support
Let us know if you have further questions.
Take care.
Funimation
