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can't create/login administrator account on big sur

Hello, after resetting hard drive and reinstalling big sur, I can't create admin user.

It takes too long and finally appears message: user creation failed.

After rebooting system, user Appeared (I don't know why, creation failed), but can't login.

Resetting password via Apple ID doesn't work either.


I reinstalled system once again, same issue.


Can anyone help me?

Posted on Oct 1, 2021 2:12 PM

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Posted on Oct 2, 2021 2:39 AM

I've solved the problem with recovering Mac via recovery assistant.

if it doesn't appear on recovery mode, try to start terminal (utilities > terminal) and type <resetpassword>

after reseting macOS with recovery assistant and reinstalling Big Sur, I was able to login in my account.

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Question marked as Best reply

Oct 2, 2021 2:39 AM in response to ioane9

I've solved the problem with recovering Mac via recovery assistant.

if it doesn't appear on recovery mode, try to start terminal (utilities > terminal) and type <resetpassword>

after reseting macOS with recovery assistant and reinstalling Big Sur, I was able to login in my account.

can't create/login administrator account on big sur

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