You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I cannot turn on the device to get my serial number

I cannot get my phone to turn on after connecting my phone to my laptop the apple icon will come on but that is it - I cannot get my serial number

iPhone XR

Posted on Oct 1, 2021 3:28 PM

Top-ranking reply

Level 10

472,701 points

Posted on Oct 1, 2021 3:34 PM

You can use the following instructions. One option is to get the IMEI/MEID from the SIM tray and use that for support instead of the serial number: Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions