updating the password on my Homepod.

Question

AuCountry Author

Level 1

124 points

updating the password on my Homepod.

I bought a new router. I changed the password and the name of my WiFi.

HomePod would not respond.

Attempted to find out where to change the password in the Home.app. Couldn't find it.

Decided to see if I could delete the HomePod from the app and start over.

Tried to add the HomePod. It says:

1) Scan a Setup Code

2) Hold Phone near accessory

I, obviously, didn't keep the original packaging.

There are no codes or print whatsoever on the HomePod.

I have no way to add it.

HELP

Posted on Oct 1, 2021 8:52 PM

Reply

Answer 1

Sparks0829

Community Specialist

Oct 2, 2021 3:24 PM in response to AuCountry

Hi there AuCountry,

Thanks for connecting with us in Apple Support Communities! We understand your HomePod isn't responding after getting a new router and changing your Wi-Fi password. We're glad you're here, and we can provide some guidance.

"In iOS 12 and later, HomePod will automatically connect to the same Wi-Fi network as your iPhone, iPad, or iPod touch. If you recently changed your Wi-Fi password or moved HomePod to a new location, wait a few seconds, then ask Siri a question to see if HomePod is connected to Wi-Fi.

HomePod doesn’t support captive or subscription networks. If you set up HomePod to use one of these networks, you’ll need to reset HomePod and set it up again on a different Wi-Fi network."

Work through the steps in this support article to see if they help:

If HomePod isn't responding

Also, you may find these links helpful:

Reset HomePod

Set up and use HomePod

Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch

Let us know how it goes.

Cheers.

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updating the password on my Homepod.

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