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Hallo apple,


ik had geld op mijn apple account gezet dat is van mijn bankrekening gegaan maar dat is niet op mijn apple account gekomen. Toen ik iets wou kopen moest ik ook mijn rekening verifiëren.

Posted on Oct 2, 2021 5:43 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2021 6:20 AM

I had put money on my Apple account that has gone from my bank account but that didn't come to my Apple account. When I wanted to buy something I also had to verify my account.


Click on this link to 'Check your Apple ID balance' --> https://support.apple.com/HT202359

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item.

Also realize that despite this being the age of speedy computers, transactions may take a finite amount of time to process. Even within the Apple system a transaction may take up to 48 hours to clear ( https://support.apple.com/HT204084 ).


The resolution to a verify issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.

Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631



1 reply
Question marked as Top-ranking reply

Oct 2, 2021 6:20 AM in response to SantKasteel

I had put money on my Apple account that has gone from my bank account but that didn't come to my Apple account. When I wanted to buy something I also had to verify my account.


Click on this link to 'Check your Apple ID balance' --> https://support.apple.com/HT202359

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item.

Also realize that despite this being the age of speedy computers, transactions may take a finite amount of time to process. Even within the Apple system a transaction may take up to 48 hours to clear ( https://support.apple.com/HT204084 ).


The resolution to a verify issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.

Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631



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