You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro 13" M1 (2020) Delete Key not sitting properly? Key is functional but hard to press.

I've taken the key off and the mechanism and key itself works great, I've only just bought this computer 3 months ago. Upon taking the key off, I think the issue is the metal bar on the back of the button. It seems that the left side of the delete button gets stuck/sits lower than the right side. It does not seem to sit straight in its place and i've tried adjusting. I've searched for hours online and it seems to me the keyboard underneath the delete key does not have the appropriate hinges/holes to place the bar into. When I pulled the key off the bar was connected to the backside of the key, but everything I see online says there should be a bracket where you insert the side of the metal bar into. If anyone is able to give any advice I would be very greatful! Happy to provide more information if needed.

Posted on Oct 2, 2021 11:39 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2021 2:58 PM

It's still under warranty. If Apple decides it a mechanical malfunction and not user induced damage, they should repair it.


Here's what Apple has to say in part:

"This warranty excludes normal depletion of consumable parts such as batteries unless failure has occurred due to a defect in materials or workmanship and, damage resulting from abuse, accident, modifications, unauthorized repairs or other causes that are not defects in materials and workmanship."

Similar questions

1 reply
Question marked as Top-ranking reply

Oct 2, 2021 2:58 PM in response to lexpr0

It's still under warranty. If Apple decides it a mechanical malfunction and not user induced damage, they should repair it.


Here's what Apple has to say in part:

"This warranty excludes normal depletion of consumable parts such as batteries unless failure has occurred due to a defect in materials or workmanship and, damage resulting from abuse, accident, modifications, unauthorized repairs or other causes that are not defects in materials and workmanship."

Macbook Pro 13" M1 (2020) Delete Key not sitting properly? Key is functional but hard to press.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.