How to resolve issue above
iPad Pro 10.5-inch, Wi-Fi, Cellular
These support pages should help with troubleshooting:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.
If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
Genius Bar Reservation and Apple Support Options - Apple
These support pages should help with troubleshooting:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.
If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
Genius Bar Reservation and Apple Support Options - Apple
Tried known good adapters and cables that work with other iPads. Also cleaned port and did reset.
Purchased Satechi Aluminum USB-C Multiport Pro Adapter. First time WILL NOT CHARGE. Support page does NOT answer or give solution. Tried all possibilities. WHY IS IT NOT WORKING?
Apple store is 2 hours away!
When plugged in, iPad shows percent charged and the charging symbol in top right but the after a few seconds says “ not charging” under charging icon. Sometimes it will charge nut often not
