Hello, I purchase a Ipad pro 12.9 ' 4th gen in US for my wife, recently its front screen(only) crack, i am in China now, can I still use Apple care for repairing in China?

Hello, I purchase a Ipad pro 12.9 ' 4th gen in US for my wife, recently its front screen(only) crack, i am in China now, can I still use Apple care for repairing in China?


iPad Pro 12.9-inch Wi-Fi, Cellular

Posted on Oct 2, 2021 7:50 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2021 10:49 PM

If you have just the regular warranty, it is only valid in the country you purchased it in.


If you actually purchased Applecare plus, here is a link to the terms.


https://www.apple.com/legal/sales-support/applecare/applecareplus/us/


You can choose your date of purchase and then look at the terms; I chose April - September 2021 - see this paragraph on page 3:


Please note that if you seek service under this Plan in a country other than your country of

purchase, the service fee will need to be paid in that country’s currency and at that country’s

applicable rate – for further details, including regarding applicable fees by country, please visit

the AppleCare+ support website at apple.com/legal/sales-support/applecare/applecareplus/.


That appears to indicate that your device would be covered by Applecare + in other countries. Best to check with Apple since we are all just other users.




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Question marked as Top-ranking reply

Oct 2, 2021 10:49 PM in response to Peterupup

If you have just the regular warranty, it is only valid in the country you purchased it in.


If you actually purchased Applecare plus, here is a link to the terms.


https://www.apple.com/legal/sales-support/applecare/applecareplus/us/


You can choose your date of purchase and then look at the terms; I chose April - September 2021 - see this paragraph on page 3:


Please note that if you seek service under this Plan in a country other than your country of

purchase, the service fee will need to be paid in that country’s currency and at that country’s

applicable rate – for further details, including regarding applicable fees by country, please visit

the AppleCare+ support website at apple.com/legal/sales-support/applecare/applecareplus/.


That appears to indicate that your device would be covered by Applecare + in other countries. Best to check with Apple since we are all just other users.




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Hello, I purchase a Ipad pro 12.9 ' 4th gen in US for my wife, recently its front screen(only) crack, i am in China now, can I still use Apple care for repairing in China?

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