Want to off the option ‘Auto renewal’. How is it possible?

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Want to off the option ‘Auto renewal’. How is it possible?

My question is regarding Auto renewal option. I have purchased an OTT platform for watching movies. Expected date of renewal is October 2022. After that the same OTT platform should not be renewed automatically without my further consent. There is no option of banking transactions for the same. Vendor should ask whether customer wants to renew it again or not. Please put the option of a check box for ticking on ‘ Do you want auto renewal? Yes or No. please treat it a serious matter.

regards,

Posted on Oct 3, 2021 4:01 AM

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Answer 1

karina184

Community Specialist

Oct 4, 2021 7:41 AM in response to anindya208

Hello anindya208,

Thank you for using Apple Support Communities.

We understand that you have purchased a subscription that is due to expire in October 2022. You want an option for the subscription for the option to auto-renew or not. You can request that feature be added to a future update my making a request to Apple here: Product Feedback

In the meantime, you can take a look at this support article to manage your subscriptions: How to cancel a subscription from Apple - Apple Support. You can cancel the subscription immediately after purchasing it and continue using it until it's scheduled expiration date, in your case until October 2022.

Best regards.

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Want to off the option ‘Auto renewal’. How is it possible?

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