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Headphone Volume Control not working

Ever since I updated my iPhone 12 Pro to iOS 15, the headphone volume control has not been working. I can increase the volume on the phone, but the buttons on the headphones will not work. They are authentic Apple headphones. My portrait orientation is also not locked. Is anyone else having this issue? And if so, does anyone have a fix?

iPhone 12 Pro, iOS 15

Posted on Oct 4, 2021 1:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2021 5:42 AM

Hello keltzey,


If you’re experiencing issues with your EarPods, this is a great place to start: If your headphones don't work with your iPhone, iPad, or iPod touch


Can you test a different set of EarPods with your iPhone or test your EarPods with a different iPhone? We ask because that will help identify where the issue lies.


If the issue continues with a different device, your EarPods may need to be serviced. Contact Official Apple Support


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 5, 2021 5:42 AM in response to keltzey

Hello keltzey,


If you’re experiencing issues with your EarPods, this is a great place to start: If your headphones don't work with your iPhone, iPad, or iPod touch


Can you test a different set of EarPods with your iPhone or test your EarPods with a different iPhone? We ask because that will help identify where the issue lies.


If the issue continues with a different device, your EarPods may need to be serviced. Contact Official Apple Support


Cheers!

Headphone Volume Control not working

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