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apple care

Hi. I've recently purchased the apple care for my Macbook but the year warranty that comes with it wasn't added. can you verify this for me please. Thank You.

MacBook Pro 13″, macOS 11.5

Posted on Oct 4, 2021 6:50 AM

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Question marked as Top-ranking reply

Posted on Oct 4, 2021 6:52 AM



dixie-ann wrote:

Hi. I've recently purchased the apple care for my Macbook but the year warranty that comes with it wasn't added. can you verify this for me please. Thank You.



You can check on line—

https://support.apple.com/my-support



Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


2 replies
Question marked as Top-ranking reply

Oct 4, 2021 6:52 AM in response to dixie-ann



dixie-ann wrote:

Hi. I've recently purchased the apple care for my Macbook but the year warranty that comes with it wasn't added. can you verify this for me please. Thank You.



You can check on line—

https://support.apple.com/my-support



Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Oct 4, 2021 7:48 AM in response to dixie-ann

You posted in the MacBook Pro discussions. The included one year warranty covers defects in materials and workmanship to the standard warranty period, which is one year.


What is NOT covered is screen glass breakage, liquid spills, or catastrophic failure (hard drops or "run over by a truck"). These items are covered, and all is covered for up to three years (now extendable) by AppleCare PLUS (two incidents of each type with a co-pay that essentially covers the labor). if you want the extended coverage, you must sign up within 60 days and an inspection or remote diagnostic may be required.


The MacBook Pro is a lightweight, portable computer that can run on batteries. Being portable, it can easily be subjected to multi-G forces daily, just by being moved about in a completely ordinary way. This is extremely stressful to electro-mechanical equipment. I would never even think about NOT purchasing the extended warranty coverage for such a portable device.


 

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