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I am considering joining the iPhone upgrade program. When I click join it takes me to purchase an iPhone 13 pro -at full price. When I click check eleigebility i am not allowed. How does this work?
iPhone 11 Pro, iOS 15
Apple has provided you with the eligibility requirements to partake in their iPhone upgrade program. Apparently, per your comments, you/your phone did not qualify. To know why, you will need to contact Apple Support directly. To do so simply select the "Get Support" link in the upper right-hand side of this forum's web page.
Alternatively, you can contact Apple Sales instead: Shopping Help - Apple Store
Apple has provided you with the eligibility requirements to partake in their iPhone upgrade program. Apparently, per your comments, you/your phone did not qualify. To know why, you will need to contact Apple Support directly. To do so simply select the "Get Support" link in the upper right-hand side of this forum's web page.
Alternatively, you can contact Apple Sales instead: Shopping Help - Apple Store
You would have to first buy it activated under one of the program supported carriers. You can later move it to XFinity, but XFinity is not one of the upgrade program supported activation carriers. In the USA that means purchasing the new iPhone activated with AT&T, T-Mobile or Verizon. That would enroll it in the upgrade program, and later you can switch to XFinity, since the program phones are unlocked.
https://www.apple.com/shop/iphone/iphone-upgrade-program
”Works with your carrier.
You’re buying directly from Apple. Which means no more financing your iPhone through your carrier or committing to a multiyear service contract. We connect your new iPhone to your carrier for you. So you won’t have to make any changes to your rate plan. And if you ever decide to switch carriers after you activate your iPhone with AT&T, Sprint, T-Mobile, or Verizon, you can easily do that, too.“
The iPhone Upgrade Program is only on devices that have a selected carrier attached and for the monthly payment options, not the full payment option. That’s the only way the option will show for you. Simply click your current carrier, then select monthly. And the option to join iPhone Upgrade Program should appear for you. Also there will be a credit checks to determine your eligible, So be prepared to provide some information. Hope this helps!
No you don’t understand-right now i have nothing to do with iPhone upgrade. There is no form to fill out to join. It just takes me to purchase.
Ok, well you will need to use the link I provided you to ask Apple to help you with getting into this program.
I used the link, and they didn’t understand either, nor did they help me sign up. They just kept asking me if my current device is eligible to upgrade (it is not because I’m not in the program yet).
I did that. Not intending to actually purchase yet, but when I did as you suggested no option came up.
Maybe I have to buy an iPhone, with monthly, and then I will be automatically added?
Hmm that’s interesting cause I bought my iPhone through t-mobile and I can see the options but only under monthly tab.
I have Xfinity Mobile, so id need to choose activate on my own
But wouldn't that mean Id need a Verizon contract?
For some time, yes. The iPhone upgrade program requires activation at time of purchase with one of the participating carriers. XFinity is not a participating carrier.
How do I join the iPhone Upgrade Program?
