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apple monthly contract

hi I have a monthly contract with apple where I pay ÂŁ30 a month for my iPhone 11. it has now crashed and isn't working properly so I am wanting to cancel my contract so that I can order a new phone with EE as part of a different contract.


how do I do this?

iPhone 11

Posted on Oct 4, 2021 9:16 AM

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Question marked as Top-ranking reply

Posted on Oct 4, 2021 9:27 AM

It doesn't work that way. Just like a car loan, if the car breaks, you still have to make payments. You agreed to a loan on your phone and you'll have to pay the loan off like anyone who agrees to a loan.


If your iPhone isn't working correctly, schedule an appointment at your Apple Store Genius Bar to see what your service or repair options are.

2 replies
Question marked as Top-ranking reply

Oct 4, 2021 9:27 AM in response to megan4753

It doesn't work that way. Just like a car loan, if the car breaks, you still have to make payments. You agreed to a loan on your phone and you'll have to pay the loan off like anyone who agrees to a loan.


If your iPhone isn't working correctly, schedule an appointment at your Apple Store Genius Bar to see what your service or repair options are.

apple monthly contract

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