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iPad air 4G charging

iPad Air 4th G-USB C port doesn't always connect. I have to reinsert or wiggle it around before the charging will start. Is this a product defect-it's only about 1.5 months old?

iPad Air Wi-Fi, Cellular

Posted on Oct 4, 2021 11:14 AM

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Question marked as Apple recommended

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


Posted on Oct 4, 2021 11:15 AM

1 reply
Question marked as Apple recommended

Oct 4, 2021 11:15 AM in response to dickwebs

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


iPad air 4G charging

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