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User profile for user: yavydia
yavydia Author
User level: Level 1
4 points

Genuine camera

I get a message on my iPhone about genuine camera

iPhone 12 Pro Max, iOS 15

Posted on Oct 4, 2021 5:41 PM

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1 reply
User profile for user: Jeff_W.
Jeff_W.
User level: Community Specialist

Oct 5, 2021 2:18 PM in response to yavydia

Hi there yavydi,


We understand you're seeing an error message about your iPhone's camera, and linked to the support communities from the About Genuine iPhone cameras article.


If you haven't yet, try restarting your iPhone normally to see if there's any change: Restart your iPhone


If you need more help, you can increase your chances of getting a helpful response, by providing additional information.


For example, which model iPhone is this occurring with? When this the behavior begin?


Has your iPhone ever been repaired or serviced before?


What iOS version is installed on it?


Take care!


Reply

Genuine camera

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