Someone is trying to send me money but are unable to because they get a message saying that I can not receive Apple payments at this time

Someone is trying to send me money but when they do they receive a message that says that I can not receive payments at this time

iPhone XR, iOS 14

Posted on Oct 4, 2021 6:14 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2021 6:27 PM

Hello Tenna289,


Have you already set-up Apple Pay and/or Apple Cash on your iPhone?


If not this Apple Support article will walk you through the requirements to be able to set up the features and explains the possible verification steps to complete the set up.


https://support.apple.com/en-us/HT207875#whatyouneed


Also note the age and location restrictions in case either is relevant.


“To send and receive money with Apple Pay, you must be at least 18 years old and a resident of the United States. If you're under 18 years old in the United States, your family organizer can set up Apple Cash for you as part of Apple Cash Family. Then, you can send and receive money with Apple Pay. Sending and receiving money with Apple Pay and the Apple Cash card are services provided by Green Dot Bank, Member FDIC. Learn more about the Terms and Conditions.“


I hope this helps.


4 replies
Question marked as Top-ranking reply

Oct 4, 2021 6:27 PM in response to tenna289

Hello Tenna289,


Have you already set-up Apple Pay and/or Apple Cash on your iPhone?


If not this Apple Support article will walk you through the requirements to be able to set up the features and explains the possible verification steps to complete the set up.


https://support.apple.com/en-us/HT207875#whatyouneed


Also note the age and location restrictions in case either is relevant.


“To send and receive money with Apple Pay, you must be at least 18 years old and a resident of the United States. If you're under 18 years old in the United States, your family organizer can set up Apple Cash for you as part of Apple Cash Family. Then, you can send and receive money with Apple Pay. Sending and receiving money with Apple Pay and the Apple Cash card are services provided by Green Dot Bank, Member FDIC. Learn more about the Terms and Conditions.“


I hope this helps.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Someone is trying to send me money but are unable to because they get a message saying that I can not receive Apple payments at this time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.